Terms and Conditions

Terms of Use and Purchase of a1padelshop.com

1. INTRODUCTION
This document establishes the conditions that govern the use of this Website
a1padelshop.com and the purchase of products therein (hereinafter, the “Conditions”), any
whether it is the application, digital medium, support or device through which it can be accessed.
Please read these Terms and Conditions and the Privacy and Cookies Policy carefully.
(“Privacy and Cookies Policy”) before using this Website. By using this Website or making a
By ordering through it you agree to be bound by these Conditions and the Policy
Privacy and Cookies Policy, so if you do not agree with all the Conditions and the Policy
Privacy and Cookies, you must not use this Website. If you have any questions related to the
Conditions or the Privacy and Cookies Policy you can contact A1 PADEL through
of the means of contact made available to you.

2. IDENTIFICATION DATA
The sale of items through this Website is carried out under the name A1 PADEL by the
FABOLER 2019, SL (hereinafter, A1 PADEL); with NIF B16649444; registered in the Registry
Mercantile of Palma de Mallorca, Volume 2,834, Folio 16, Sheet number PM-87,715, 1st Entry,
with registered office at Calle Francos 25-27 in Seville, Spain and email address
info@a1padelshop.com;

3. YOUR DATA AND YOUR VISITS TO THE WEBSITE
The information or personal data that you provide to A1 PADEL will be treated in accordance with the
established in the Privacy and Cookies Policy. By using this Website you consent to the
processing of said information and data and declares that all information and/or data provided
are truthful and correspond to reality.

4. USE OF THE WEBSITE
By using this Website and placing orders through it, you agree to:
- Use this Website only to make legal inquiries or orders.
valid.
- Do not place any false or fraudulent orders. If it could reasonably be considered that
If an order of this nature has been placed, A1 PADEL will be authorized to cancel it and inform the
relevant authorities.
- Provide A1 PADEL with your email address, postal address and/or other data
contact information truthfully and accurately. You also agree that A1 PADEL may use
such information to contact you if necessary (see Privacy Policy)

Privacy). If you do not provide A1 PADEL with all the necessary information, A1 PADEL will not be able to
place your order.
- By placing an order through this Website, you declare that you are of legal age and have
legal capacity necessary to enter into contracts.

5. SERVICE AVAILABILITY
The items offered through this Website are available for shipping to the countries
following countries: Germany, Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Bulgaria, Canada,
Czech Republic, Chile, Cyprus, Colombia, Denmark, United Arab Emirates, Slovenia, Spain, United States
United States, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg,
Mexico, Monaco, Norway, New Zealand, Netherlands, Paraguay, Peru, Poland, United Kingdom,
Romania, Sweden, Switzerland, Uruguay and Venezuela.

6. HOW TO PLACE AN ORDER
To place an order, you must follow the online purchasing procedure and click on “Authorize”
Payment Confirmation". After this, you will receive an email acknowledging receipt of your order (the "Payment Confirmation").
Order”). You will also be informed by email that the product is being
sent (the “Shipping Confirmation”).

7. TECHNICAL MEANS TO CORRECT ERRORS
If you detect an error when entering your personal data during registration
As a user of this Website, you may modify them in the "My Account" section. Likewise,
You may correct errors related to the personal data provided during the application process.
purchase by contacting customer service through the chat accessible on the Site
Web or through the official A1 PADEL accounts on social networks, as well as exercising the right
of rectification contemplated in our Privacy and Cookies Policy.
This Website displays confirmation windows in various sections of the purchasing process that
prevent you from proceeding with the order if the data in these sections have not been provided
correctly. This Website also provides details of all items added to your
basket during the purchase process, so that, before making the payment, you can modify
your order.
If you detect an error in your order after completing the payment process, you must
contact customer service immediately via chat
accessible on the Website or through the official A1 PADEL accounts on social networks, to
correct the error.

8. AVAILABILITY OF PRODUCTS

All orders are subject to product availability. If difficulties arise in
Regarding the supply of products or lack of items in stock, A1 PADEL will refund you any
amount paid.
9. DELIVERY
Unless there are circumstances arising from the customization of the products, or they occur
unforeseen or extraordinary circumstances, A1 PADEL will send you the order consisting of the
products related to each “Shipping Confirmation” within the period indicated on the Website according to
the selected shipping method and, in any case, within a maximum period of 30 days from the
date of the “Order Confirmation”.
If for any reason the delivery date cannot be met, you will be informed of this.
circumstance and you will have the option to go ahead with the purchase by setting a new purchase date.
delivery, or you can cancel the order and receive a refund of the total amount paid without any
cost, and without any liability for damages attributable to A1
PADEL. In any case, home deliveries are not made on Saturdays and Sundays.
For the purposes of these Conditions, it shall be understood that “Delivery” has occurred or that the
Order has been “Delivered” at the time indicated by you or a third party
acquires physical possession of the products, which will be accredited by the signature of the
receipt of the order at the agreed delivery address.

10. IMPOSSIBILITY OF DELIVERY
A1 PADEL will not assume any responsibility when the delivery of the product does not take place.
because the data you provided is false, inaccurate or incomplete.
If delivery of your order is impossible, a safe place will be found for its storage.
If a safe place for your deposit cannot be found, your order will be returned to the warehouse. Also,
You will be left a note explaining where your order is and how you can proceed.
for reshipment. If you cannot be at the delivery location at the agreed time, you must contact
Contact A1 PADEL to arrange delivery on another day.
In case 15 days have passed since the order is available for your
delivery and it has not been delivered for reasons not attributable to A1 PADEL, the contract will be understood
as withdrawn and will be considered resolved. As a result of the contractual resolution, you will be
will return the price paid, less shipping costs, without any undue delay and, in
In any case, within a maximum period of 14 days from the date on which it is considered resolved.
You should also keep in mind that transportation resulting from the resolution may have a cost.
additional, for which reason A1 PADEL is authorized to pass on the corresponding costs to you.

11. TRANSFER OF RISK AND PROPERTY
The risks of the products will be your responsibility from the moment of delivery. You will acquire the
ownership of the products when we receive full payment of all amounts due in
relation to them, including shipping costs, or at the time of delivery (depending on the
definition contained in clause 9 above), if this were to occur at a later time.

12. PRICE AND PAYMENT
The prices on this Website include Value Added Tax (VAT), but exclude delivery costs.
Shipping and shipping-related taxes, if applicable, will be added to the total amount due.
Prices may change at any time, but (except as set out above) the
Possible changes will not affect orders placed that have received Confirmation of
Order.
Once you select the items you wish to purchase, they will be added to your basket and the next step
will be to process the order and make the payment. To do so, you must follow the steps in the purchasing process,
by filling out and checking the information requested at each step. Also, during the
During the purchasing process, before making the payment, you can modify your order details. You will have
a detailed description of the purchasing process in the “Purchasing Guide”. In addition, if you are a
As a registered user, you will have access to details of all orders placed in the “My Account” section.
You can use Visa and MasterCard as payment methods.
By clicking “Authorize Payment” you are confirming that the credit card is yours.
To minimize the risk of unauthorized access, your credit card data will be encrypted.
Credit cards will be subject to verification and authorization by the entity.
issuer of these, but if said entity does not authorize the payment, A1 PADEL will not be responsible for
any delay or non-delivery and will not be able to enter into any contract with you.

13. SHOP AS A GUEST
This Website also allows purchasing through the guest checkout functionality. In
This purchase method will only ask you for the essential information to be able to
process your order. Once the purchase process is complete, you will be offered the option to
register as a user or continue as an unregistered user.

14. VALUE ADDED TAX (VAT)
In accordance with the provisions of the applicable tax legislation, the delivery of the items is
It will be understood to be located in the territory of application of the Value Added Tax (VAT), so
Any order will be subject to the aforementioned tax. Any future tax that may be
established by the competent authority, which falls on the sale, purchase, consumption and
distribution of goods with the same nature as those distributed by A1 PADEL, will also be
taxed in the transaction.

15. RETURN POLICY
15.1 Right of withdrawal
You will have a period of 14 calendar days, counting from the receipt of the order to make the
return of the products (except those mentioned in clause 15.2 below, in respect of which
the right of withdrawal is excluded). In case of returning the products within the
Within the aforementioned withdrawal period, A1 PADEL will refund the price paid for such products,
without any undue delay and, in any case, no later than 14 calendar days from the date on which

to inform A1 PADEL of your decision to withdraw from this contract. Notwithstanding the foregoing, A1
PADEL may withhold the refund until receipt of the goods.
To exercise your right of withdrawal, you must notify A1 PADEL through the service
Customer service, chat accessible on the Website or through the official A1 PADEL accounts
on social networks, his decision to withdraw from the contract through an unequivocal statement of his
willpower.
You must return the products to the shipping address that A1 PADEL provides you or any other
from its physical stores in Spain, without any undue delay and, in any case, before
said 14-day period has expired. Unless you return the goods to an A1 store
PADEL in Spain, the return costs will be at your expense. You will also be responsible for the
decrease in the value of the goods resulting from handling other than that necessary for
establish the nature, characteristics and functioning of the assets.

15.2 Common provisions
You will not have the right to withdraw from the contract whose object is the supply of any of the products
following: – personalized items – when the product is opened without being able to demonstrate that
has not been used - items sealed for health or hygiene reasons that have been
unsealed after delivery. Your right to withdraw from the contract will apply exclusively
to those products that are returned in the same condition in which they were received. No refund will be made
no refund if the product has been used beyond its mere opening,
products that are not in the same condition as when they were delivered or that have
suffered any damage, so you should be careful with the product(s) while they are in your
possession. Products must be returned including all original packaging,
instructions and other documents that may accompany it.
You can make the return in the following way:
- Return to A1 PADEL store: you can return the products to any of the stores
from A1 PADEL in Spain that have the same merchandise section that you want
return. In this case, you must go to any of these stores and deliver along with the
item, the electronic ticket that you will have received attached to the Shipping Confirmation, also
stored in your account on the Website. You can present the electronic ticket
displaying it in digital format through the screen of your mobile device or carrying it
printed.
- Return by postal mail: you can return the products by sending them to the address
postal address that A1 PADEL provides you for this purpose. To do so, you must request a refund
immediate through customer service, the chat accessible on the Website or
through the official A1 PADEL social media accounts. You must leave the article in the
same package in which you received it. In this case, you will be responsible for the shipping costs.
Please note that if you decide to return items freight collect, A1
PADEL is authorized to charge you for any expenses that may be incurred. After examining the
item, you will be notified if you are entitled to a refund of the amount paid.
Refund will be made as soon as possible and, in any case, within 14 days
from the date you communicated your intention to withdraw. However, A1 PADEL may
withhold the refund until receipt of the goods. The refund will always be made within

the same payment method that you used to pay for the purchase, except when for the
return if a gift receipt is presented. In the latter case, the refund will be made
through a card or a ticket subscription of A1 PADEL issued by FABOLER 2019 SL You
will assume the cost and risk of returning the products, as indicated
previously.
15.3 Returns of defective products
In case you consider that at the time of delivery the product does not conform to what
stipulated in the contract, you must contact A1 PADEL immediately through
from customer service, from the chat accessible on the Website or through official accounts
of A1 PADEL on social networks, providing the order number, product details, as well as the
damage it suffers, and you will be told how to proceed. You can return the product to any of
A1 PADEL physical stores in Spain or by sending it to the postal address that A1 PADEL provides you.
provide for this purpose.
Once the product is received, A1 PADEL will proceed to examine it and will notify you by email within
a reasonable period of time if a refund or replacement is appropriate (if applicable). The refund or replacement
Replacement of the item will be made as soon as possible and, in any case, within 14 days
following the date on which an email is sent to you confirming the origin of the
refund or replacement of the non-conforming item. The amounts paid for those products
that are returned due to a defect or flaw, when it really exists, will be returned to you
fully refunded. The refund will be made using the same payment method used.
to pay for the purchase, except when a gift receipt is presented for the return. In the latter
In this case, the refund will be made through a card or a ticket issued by A1 PADEL
FABOLER 2019, SL In any case, the rights recognized by law are safeguarded.
current.

16. WARRANTIES
If you contract as a consumer and user, A1 PADEL offers you guarantees on the products
that is marketed through this Website, under the terms legally established for each type
of the product. The products are deemed to be in conformity with the contract provided that (i) they are
fit the description made by A1 PADEL and possess the qualities presented on this Site
Web, (ii) are suitable for the uses to which products of the same type are ordinarily intended and
(iii) present the quality and performance usual for a product of the same type that is
reasonably expected. In this sense, if any of the products does not conform to the
contract, you must inform A1 PADEL following the detailed procedure
in section 15.3 above and through any of the means of communication provided for
effect. The products that A1 PADEL sells, especially the handcrafted products, often
They may present the characteristics of the natural materials used in their manufacture.
These characteristics, such as variation in sales, texture, knots and color, do not
will be considered defects or flaws. On the contrary, their presence should be taken into account and
appreciate them. A1 PADEL only selects top quality products, but the features
natural variations are inevitable and should be accepted as part of the individual appearance of the product.

17. LIABILITY AND EXEMPTION FROM LIABILITY

Unless expressly stated otherwise in these Conditions, the liability
of A1 PADEL in relation to any product purchased on this Website will be limited
strictly at the purchase price of said product. However, and unless legally provided otherwise,
Otherwise, A1 PADEL will not accept any responsibility for the following losses, with
Regardless of its origin: (i) loss of income or sales; (ii) loss of business; (iii) profit
(iv) loss of anticipated savings; (v) loss of data; and (vi) loss
management time or office hours. Due to the open nature of this Website and the
Possibility of errors in the storage and transmission of digital information, A1
PADEL does not guarantee the accuracy and security of the information transmitted or obtained through
this Website unless expressly stated otherwise herein.

18. INDUSTRIAL AND INTELLECTUAL PROPERTY
You acknowledge and agree that all copyright, trademark and other proprietary rights
industrial and intellectual property rights over the materials or content provided as part of the Website
It corresponds at all times to A1 PADEL or to those who have granted it a license for its use.
You may use such material only as authorized.
expressly A1 PADEL or those who have granted it a license for its use. This will not prevent you from using
this Website to the extent necessary to copy information about your order or data
Contact.

19. VIRUSES, HACKING AND OTHER COMPUTER ATTACKS
You must not misuse this Website by knowingly introducing into
the same as viruses, Trojans, worms, logic bombs or any other program or material
technologically harmful or damaging. You will not attempt to gain unauthorized access to this Site
Web, to the server on which said Website is hosted or to any server, computer or
database related to this Website. You agree not to attack this Website
through a denial-of-service attack or a distributed denial-of-service attack.
Failure to comply with this clause could lead to the commission of infractions classified as follows:
the applicable regulations. A1 PADEL will report any breach of said regulations to the
competent authorities and will cooperate with them to determine the identity of the attacker.
In the event of non-compliance with this clause, you will immediately cease to be authorized to
use the Website. A1 PADEL will not be liable for any damage or loss resulting from a
denial of service attack, viruses or any other technologically advanced programs or material
harmful or damaging that may affect your computer, computer equipment, data or materials such as
consequence of the use of this Website or the downloading of content from it or to which it is subject
redirect.

20. LINKS FROM THE A1 PADEL WEBSITE
In the event that the Website contains links to other websites and third-party materials, such
Links are provided for informational purposes only, and A1 PADEL has no control over them.
content of such websites or materials. Therefore, A1 PADEL shall not be liable
any liability for any damage or loss arising from its use.

21. WRITTEN COMMUNICATIONS
Applicable regulations require that some of the information or communications that A1 PADEL sends you be
made in writing. By using this Website, you agree that most of these
communications are electronic. A1 PADEL will contact you by email
electronic or provide you with information by posting notices on this Website. For the purposes
contractual, you agree to use this electronic means of communication and acknowledge that all
contract, notification, information and other communications that A1 PADEL sends to you in a
electronically comply with the legal requirements of being in writing. This condition will not affect your
rights recognized by law.

22. NOTIFICATIONS
The notifications that you send to A1 PADEL must be sent through the customer service
client, from the chat accessible on the Website or through the official A1 PADEL accounts on social networks
social. Subject to the provisions of clause 22 above and unless otherwise stipulated, A1
PADEL may send you communications either by email or to the postal address provided by
you when placing an order. Notifications will be deemed to have been received and have
have been correctly carried out at the same time as they are published on the Website, 24 hours
after an email has been sent, or 3 days after the postage date of
any letter. To prove that the notification has been made, it will be sufficient to prove, in the
case of a letter, which had the correct address, was properly stamped and was
duly delivered to the Post Office or in a mailbox and, in the case of an email, that the
It was sent to the email address specified by the recipient.

23. ASSIGNMENT OF RIGHTS AND OBLIGATIONS
The contract is binding on both you and A1 PADEL, as well as on their respective
successors, assignees and successors in title. You may not transmit, assign, encumber or in any way
otherwise transfer a contract or any of the rights or obligations arising from it, without
having obtained prior written consent from A1 PADEL.
A1 PADEL may transmit, assign, encumber, subcontract or in any other way transfer a
contract or any of the rights or obligations arising from it, at any time
during its term. For the avoidance of doubt, such transfers, assignments, encumbrances or other
Transfers will not affect any rights that you, as a consumer, may have.
recognized by law nor void, reduce or limit in any other way the guarantees, both
express and tacit, that A1 PADEL could have granted.

24. EVENTS BEYOND THE CONTROL OF A1 PADEL.
A1 PADEL will not be liable for any failure or delay in the fulfillment of any of
the obligations assumed, when this is due to events that are beyond their control
reasonable (“Force Majeure Event”). Force Majeure Events shall include any act,
event, failure to exercise, omission or accident that is beyond the reasonable control of A1

PADEL and among others, the following: a) Strikes, lockouts or other protest measures. b)
Civil commotion, riot, invasion, terrorist threat or attack, war (declared or undeclared) or threat
or preparations for war. c) Fire, explosion, storm, flood, earthquake, subsidence,
epidemic or any other natural disaster. d) Inability to use trains, ships, airplanes,
motor transport or other means of transport, public or private. e) Inability to use
public or private telecommunications systems. f) Acts, decrees, legislation, regulations or
restrictions of any government or public authority. It shall be deemed that the obligations will remain
suspended during the period in which the Force Majeure Cause continues, and A1 PADEL will have
an extension in the deadline to fulfill said obligations for a period of time equal to that
the Force Majeure Cause lasts. Likewise, A1 PADEL will use all reasonable means to ensure that
the Force Majeure Event ends or to find a solution that allows you to fulfill your
obligations despite the Force Majeure Event.

25. WAIVER
The lack of requirement by A1 PADEL of strict compliance on your part with any
of the obligations assumed by you under a contract or these Conditions, or the
failure by A1 PADEL to exercise the rights or actions that may correspond to it in
under this contract or the Conditions, shall not constitute any waiver or limitation in relation to
with such rights or actions nor will it relieve you from fulfilling such obligations. No
Waiver by A1 PADEL of a specific right or action will constitute a waiver of others
rights or actions arising from a contract or the Conditions. No waiver by
A1 PADEL to any of these Conditions or to the rights or actions derived from a
contract will take effect unless it is expressly stated that it is a waiver and it is
communicate in writing, in accordance with the provisions of the Notifications section above.

26. PARTIAL NULLITY
If any of these Conditions or any provision of a contract were declared null and void and
without effect by final resolution issued by the competent authority, the remaining terms and
conditions will remain in force, without being affected by said declaration of nullity.

27. COMPLETE AGREEMENT
These Conditions and any document expressly referred to herein
constitute the entire agreement between you and A1 PADEL in relation to the subject matter of these and
replace any other previous agreement, covenant or promise agreed between the parties,
verbally or in writing. Therefore, both parties acknowledge having consented to the celebration of the
contract without having relied on any statement or promise made by the other party or which could
infer from any statement or writing in the negotiations entered into by the two parties before the
same, except as expressly mentioned in these Conditions. None
of the parties shall have recourse against any untrue statement made by the other party,
verbal or written, prior to the date of the contract (unless such a statement has been made
uncertain in a fraudulent manner) and the only action available to the other party will be by
breach of contract in accordance with the provisions of these Conditions.

28. A1 PADEL'S RIGHT TO MODIFY THESE CONDITIONS
A1 PADEL reserves the right to modify the Terms and Conditions. Therefore, A1 PADEL
will keep you informed of any substantial changes made to them. The modifications
introduced will not have retroactive effect and, except for possible exceptions depending on the specific case,
will be applicable after 30 days from the date of their publication in the corresponding notice. If
If you do not agree with the changes made, we recommend that you do not use this Site.
Web.
29. APPLICABLE LEGISLATION AND JURISDICTION
The use of this Website and the purchase of products through it will be governed by the legislation
Spanish. Any dispute arising from or related to the use of the Website or such
Purchases will be subject to the non-exclusive jurisdiction of the Courts and Tribunals of Seville. If you
If you are a consumer, nothing in this clause will affect the rights that you are recognized as such by the
current legislation.

30. COMMENTS, SUGGESTIONS, COMPLAINTS AND CLAIMS
Your comments and suggestions are welcome. We encourage you to send such comments and suggestions to us.
suggestions, as well as any query, complaint or claim, through the customer service
client, from the chat accessible on the Website or through the official A1 PADEL accounts on social networks
social. Your complaints and claims to customer service will be addressed in the
as soon as possible and, in any case, within the legally established period.
Likewise, they will be registered with an identification code that we will make known to you and you will be informed.
will allow monitoring of these.